Why should you treat your candidates like your customers?

In a tight labor market, attracting and engaging top talent has become just as strategic as winning over your customers. Yet far too many companies still treat recruitment as an administrative, secondary function with little power to differentiate.

What if we changed this perspective?

What if your future candidates were actually your most valuable customers—the ones who shape your growth, your culture, and your ability to innovate?

Recruitment is no longer just an HR process; it has now become a digital experience.

55% of candidates turn down an offer because of a poor process. 50% say they are disappointed with their candidate experience.

Most candidates expect a smooth, transparent, and engaging experience. They compare your hiring process to the experience they have with brands, whether they’re buying a product or subscribing to a service.

To attract these profiles, it’s no longer enough to post a job ad and wait. You need to tell a story, create an experience, and turn interest into action—just like a successful marketing strategy does.

Your candidates are customers, with specific expectations.

Just like your external clients, your future collaborators:

  • want to be won over from the very first interaction
  • expect clear and mobile-friendly navigation
  • want a seamless experience from start to finish
  • waiting for transparency about the process

And above all, they’re ready to say yes—or no—with just a few clicks.

Jobloom: recruitment designed as a customer experience

Our solution has been designed to make recruitment a qualitative, engaging, and high‑performing experience.

  1. A careers site that reflects who you are
    Jobloom creates a personalized, mobile‑first careers site for you, optimized to convert. It’s not just a job listings page: it’s an immersive experience that tells your story—your culture, your values, your vision—and makes people want to apply.
  2. Maximum visibility
    With automatic multi-posting to more than 100 platforms, your job ads appear where your future talents spend their time: Google Jobs, LinkedIn Recruiter, Indeed, VDAB, Forem, …
  3. A smooth candidate journey
    Jobloom offers an intuitive one-click candidate journey, designed to reduce drop-offs and increase conversion rates. A conversion generally 20 to 30 times higher than traditional recruitment websites.
  4. An AI-powered ATS management tool to automate and save time: with the integrated ATS, you centralize all your applications, automate repetitive tasks, track profile status in real time, and optimize your interactions with automation tools.

Recruitment = marketing + data + experience

What sets Jobloom apart isn’t just the technology. It’s the philosophy:

  • Treat every candidate as a potential customer of your employer brand
  • Create a journey that convinces him, step by step
  • Measure, optimize, and accelerate your results

This approach turns hesitant visitors into motivated applicants. And well-treated applicants into ambassadors, even if they don’t end up joining your team.

The real advantage for SMEs

With Jobloom:

  • Your offers gain visibility
  • You save time
  • You attract the right profiles
  • You are building a real employer brand

The best talent today isn’t just recruitable, they’re selective. If you don’t offer them an experience on par with a customer journey, they won’t apply.

Your candidates are more than just résumés. They’re customers you need to win over. And Jobloom is here to help you convince them.

The latest

Leonidas 

: Strengthening the employer brand and recruiting internationallyLeonidas, an iconic Belgian confectionery brand, needed to structure its recruitment in order to meet specific challenges related to its international expansion. By working with Jobloom, the company successfully strengthened its employer brand and attracted qualified talent from across Europe. Discover how we contributed to their success.The challengeInternational recruitmentAttract diverse profiles in different European countries.Lack of visibilityDifficulty effectively promoting job opportunities.Application managementComplex and poorly structured follow-up.The objectivesCreate a careers site to showcase your employer brand and centralize job openings.Implement an efficient ATS to streamline application management.Develop an international recruitment strategytailored to their specific needs.The solution provided by JobloomA tailor-made careers site: A dedicated space presenting Leonidas as an employer of choice, highlighting its values and opportunities.An applicant tracking system (ATS): Centralized and simplified tracking for all job postings across Europe.Visibility optimization: Multi-posting of job ads to maximize their reach on European job boards and social networks.Request a free demo

How Huggys multiplied its candidate conversion rate by 12 in the hospitality sector 

Discover how Huggys, a player in the hospitality sector, revolutionized its recruitment thanks to Jobloom. With a 24% conversion rate and 400 resumes received per month, our solution has transformed their HR strategy. -- With high turnover and a lack of digitalization, Huggys, a company specializing in the hospitality sector, was facing major recruitment challenges. By working with Jobloom, Huggys was able to structure and optimize its recruitment process while developing its employer brand. Find out how our solution transformed their HR strategy.The challengeHuggys was facing several obstacles:High turnover: A constant need to recruit new talent.Outdated processes: Lack of appropriate tools and digital solutions.Lack of visibility: An employer brand that is not sufficiently highlighted, making it difficult to attract talent.The objectivesStructure the recruitment processwith a dedicated tool.Create an attractive careers siteto strengthen your employer brand.Improve application managementthanks to an intuitive digital system.The solution provided by JobloomCreation of a customized careers site: Showcasing the Huggys brand to attract talent, with a clear presentation of the company’s values and opportunities.Applicant Tracking System (ATS): Centralized tracking of applications to streamline the selection and hiring of top candidates.Optimization of the recruitment process: Full digitalization for time savings and increased efficiency.The results📌 A conversion rate 12 times higher than average! The average conversion rate for career sites in the hospitality and restaurant industry is around 2% to 3% (source: LinkedIn & Glassdoor). With 24%, Huggys vastly outperforms the market thanks to optimizing its recruitment through Jobloom.Want to transform your recruitment like Huggys?‍Discover how Jobloom can help you tackle your HR challenges with a tailor-made solution.Request a free demo

SMEs: Digital Recruitment & Salary Transparency – The Strategic Shift I've Seen Transform Businesses 

The pace is accelerating. I see it, I hear it: for SMEs, recruitment has become a real headache. Time flies, good profiles are scarce, and competition from large groups is fierce. But behind these challenges lies a huge opportunity to transform your business. This is a deep conviction at Jobloom, and I am here to share it with you.In this ever-evolving landscape, two subjects stand out as pillars for your SME's growth: digital recruitment and salary transparency. These are not just buzzwords, but the new rules of the game, those that separate businesses that suffer from those that thrive. I've seen SME leaders embrace them and radically transform their approach.It's this vision we want to convey to you. That's why, on Friday, March 6th, we are organizing an exclusive SME breakfast at Foster Farm Rosières. A morning designed to offer you ultra-concrete keys and enable you to activate these strategic levers.Part 1: Is Your Recruitment Ready for 2026? My Method for Digitalizing It.Let's be honest: "old-school" recruitment methods are a drag on your growth. Spending hours sorting CVs in an inbox, posting ads that reach no one, or offering a process that discourages the best talent... all of this costs you much more than money. It costs you time, energy, and opportunities.During this event, I will share my approach with you, the one I've developed with Jobloom, to show you how to:Understand the "why" behind digitalization: Beyond the tools, it's a matter of vision. Why is this the ideal time to turn your recruitment into a local competitive advantage?Master the "how" with simplicity: We will break down a simple and effective digital recruitment process, from the art of attracting the right talent (how to become visible everywhere with one click?) to onboarding your new recruits (how to prevent them from disappearing along the way?).Massively save time and REALLY attract the right people: I will reveal concrete strategies to reduce your managers' administrative time by up to 80% and multiply your qualified applications by 20. Yes, the numbers speak for themselves!My objective is clear: to give you the means to make recruitment an accelerator, not a burden, for your SME.Part 2: Salary Transparency & Data – Axelle Peeters' Secrets to Building TrustAttracting talent is one thing. Keeping them and building a loyal team is another. And that's where salary transparency comes in. Between new regulations and growing employee expectations, it has become an unavoidable topic. But it is also a huge opportunity.I will have the privilege of welcoming Axelle Peeters from Coreus, an expert whose vision will change your perception of the HR function. In 30 dense and inspiring minutes, Axelle will show you how to:Transform "constraints" into "levers": Far from being a simple obligation, salary transparency can strengthen trust, equity, and performance within your SME.Use data as a strategic compass: Discover how digitalization and analytics can help you build fair, understandable, and, above all, effective salary policies to attract and retain the best.Axelle will prove to you that data is not just about numbers. It is the engine for giving your HR a strategic and profoundly human role.Get Ahead: Join Us!This breakfast is not just any event. It's a unique opportunity to step out of your daily routine, exchange with peers, ask all your questions, and leave with a concrete action plan. We will welcome you from 9 am with coffee and croissants, in a convivial atmosphere conducive to discussions.I am convinced that every SME can become a benchmark employer, capable of competing with the biggest players in talent attraction. It's time to master these new rules of the game.The event is free, but places are limited and reserved for companies.I reserve my spot for the SME breakfast on March 6th!Looking forward to seeing you there,Amélie Alleman,

Et si vos candidats étaient vos clients les plus précieux ? 

#1 Talents = Clients 55 % refusent une offre à cause d’un mauvais processus. 50 % se disent déçus de leur expérience candidat. Pourtant, vous bichonnez vos clients. Pourquoi pas vos talents ?#2 RecruterRecruter, ce n’est plus filtrer. C’est séduire, comme une vraie marque. Les candidats veulent une expérience claire, fluide, engageante.#3 Site carrière personnaliséMobile, fluide, à votre image. Jusqu’à 24 % de conversion.#4 Diffusion sur 100+ plateformes Automatiquement. Google job, Indeed, LinkedIn Recruteur… en un clic.#5 Un ATS boosté à l’IACentralisez vos candidatures, automatisez, gagnez du temps.#6 Le recrutements devient simpleLes bons candidats viennent à vous. Et ils ont envie de rester.#7 Vos candidats ne sont pas des numérosCe sont vos futurs clients internes. Et avec Jobloom, vous les recrutez comme vous vendez.La bonne nouvelle ? Tout ça se corrige facilement.Avec Jobloom, les PME peuvent digitaliser leur recrutement sans perdre leur authenticité et sans se ruiner.Vous avez envie de voir comment ça marche ?

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“Stand out from the crowd”: building a strong employer brand when everyone is saying the same thing 

I have participated in over a thousand recruitments in my career. And almost every time, I've heard the same phrases: “We want to attract good profiles.” “We want to stand out.” “We want people to talk about us.”But when I dig deeper and ask this simple question: What's your difference, what do you offer that others don't have? ... silence falls.The job market has evolved. Talents have choices. They compare. They question. They google. And faced with an avalanche of 'great atmosphere, tight-knit team, stimulating job' offers, everything becomes blurred.This is where the employer brand becomes central. Not just as a nice varnish. But as a lever for clarity, attractiveness, and consistency.Employer branding: what are we (really) talking about?No, it's not a logo on a job posting or a corporate video. The employer brand is the perception that people have of you as an employer.It exists whether you have formalized it or not. It expresses itself:In the opinions (formal or informal) of your colleaguesIn your interactions with the candidatesRegarding the quality of your onboardingIn what you post (or do not post)In your silences, as much as in your wordsThat's what a talent feels, even before meeting you.The real challenge: “stand out from the crowd”Everyone wants to stand out. But everyone uses the same words, the same codes, the same formulas.Result? Nothing stands out. The vanilla HR approach prevails. And the candidate moves from one career page to another without ever feeling that famous “wow, this is where I want to work.”Le “stand out from the crowd” ne se joue pas sur du marketing flashy. Il repose sur 3 fondamentaux :The clarity of your employer value proposition (EVP)→ Who are you? What are your actual promises? What do people experience in your company?The alignment between speech and reality→ The worst thing for a talent is to experience dissonance once recruited. It breaks trust, commitment... and retention.The ability to share what makes you unique→ No need to be Google. You just have to be authentic. And understand what resonates with your targets.The real challenges of HR professionals and employer branding todayWhat I hear most on the ground:Not enough bandwidth → too many projects, too few handsNo dedicated team → we make do with what we haveLack of internal buy-in → constant need to 'evangelize'No clarity on the right indicators → what is a successful employer brand?Silos between HR, marketing, and communications → each moving forward with their own prioritiesTensions between global and local → hard to tell a coherent story internationallyThese are real issues. And we won't solve them with a quick 'rebranding' or a video that ticks all the boxes.So, what are we doing? Where do we start?The answer is often simpler than we think:We start by listening. What the employees say. What they experience. What they like (or not).We clarify our DNA. The true lived values. The differences. The key moments of the employee experience.We align the touchpoints. From the career site to social networks, through the job offer and the interview. Everything must tell the same story.And above all: we don't try to please everyone.We aim to attract the right people. Those for whom our culture, our challenges, our style will truly resonate.My own challenge at the moment?It's about bandwidth. The more we progress, the more the subject fascinates... and the more I'm asked to intervene, to audit, to rewrite, to co-construct. And sometimes, I dream of an employer brand team! But even without a team, it 'simply' takes laying the right foundations. And to build, step by step, a true and powerful story.And you? What's your biggest challenge today to “stand out from the crowd”? And if you feel like talking about it? Write to me, I love these exchanges.

What if your employees became your best allies for the future? 

Your talents of tomorrow are already with you. Discover how internal mobility transforms your talent management, boosts engagement, and secures your future.In a world where there is constant talk of a talent war, the search for meaning at work, and more humane governance, one question deserves to be asked: what if your employees became your best allies in building the future of your company?I explored this topic in an exciting episode of my podcast HR Stay Tuned, alongside Sabine Colson, Investment Manager at Wallonie Entreprendre, an expert in management buyouts and employee share ownership. Together, we discussed strategy, HR, business transfer, emotions... and above all, a different way of doing business.Why talk about management buyout and employee share ownership in 2025?Because the context demands it.The aging of SME leaders makes business succession a critical economic issue.Today's talents (and even more so those of tomorrow) no longer just want to “work”. They want to participate, build, influence.Commitment becomes a strategic factor, not just HR.In this context, the mechanisms of management buyout (MBO) or employee share ownership allow for an internal, gradual, aligned transition. They create continuity, strengthen the local roots and stimulate performance.MBO vs Employee Shareholding: What's the Difference?Two approaches, one same philosophy.➤ A management buyout is when one or more executives or managers acquire all or part of the company.E.g.: A CEO and their committee take over the company from a founder who is retiring.➤ Employee share ownership is when the capital is opened up to a broader segment of the workforce.For example: All employees can invest in their company, often through a collective investment vehicle.What these two models have in common: ✅ A desire to sustain the business project. ✅ A strategic involvement of the teams strengthened. ✅ A more shared governance and more humane.When the human becomes strategicWhat Sabine Colson brilliantly highlights is that these structures are not just economic. They are emotional, human, deeply connected to the corporate culture.“At Technord or I-care, you can see that employees no longer say 'I work for', but 'I am part of'. It changes everything.” – Sabine ColsonEmployee shareholding creates pride, accountability, but also a new form of shared leadership.Practically speaking, how does one go about it?No need to have an immediate resale project. Here are some concrete ideas to start a strategic reflection:Map your internal talents: who might be ready to take over? to get more involved?Organize open discussion times on the company's long-term vision.Train your teams in governance, finance, risk: commitment comes through understanding.Contact an organization like Wallonie Entreprendre, which can support these transitions, even from the very early stages.And above all: dare to ask the question, even if everything is not ready.My personal feedbackWhen I raised funds for Jobbloom, I also asked myself: what kind of governance do I want? What role for my team in this project?These are topics that deeply challenge our stance as leaders. It's not just about capital or strategy. It's a vision of the company. Of its mission. Of its future.Conclusion: the company as a collective adventureLe management buyout et l’actionnariat salarié ne sont pas des solutions miracles. Mais ce sont des outils puissants pour réconcilier performance, pérennité et engagement.And what if, instead of looking for an external buyer, we looked around us?What if, instead of looking for solutions to resignations, demotivation, the war for talent... we opened the door to the talents we already have?Thanks to Sabine Colson for her valuable insights.

Why your employer brand is your number one asset for recruiting in 2025 

In 2025, a strong employer brand is the number one lever for recruiting the best talent. Discover how to improve your attractiveness, optimize your career site and reduce your recruitment costs thanks to SEO best practices, ambassador testimonies and proven strategies. Practical cases and concrete advice at the end.Introduction: The employer brand, a crucial tool in 2025In 2025, recruitment is no longer limited to posting a job offer and waiting for applications. The war for talent is intensifying, and businesses need to redouble their efforts to attract and retain the best talent. A strong employer brand has become a decisive factor in distinguishing yourself and convincing the most qualified candidates.According to a study by LinkedIn Talent Solutions, 76% of recruiters consider the employer brand to be a major strategic lever for attracting talent. Another study of Glassdoor reveals that companies with a strong employer image receive 50% more qualified applications and reduce their cost per hire by 43%.In this article, we look at why and how a well-defined employer brand can transform your recruitment strategy.1. The direct impact of a strong employer brand on recruitmentA company with an attractive employer brand attracts talent more easily. But what does that mean in practice? A well-defined employer brand has a direct influence on the perception of candidates, improves talent retention and has a positive impact on employee engagement. A company that takes care of its employer image also sees its job offers perform better on Google for Jobs and LinkedIn.A good employer positioning therefore improves the quality of applications and reduces turnover, a crucial issue for many industries such as hospitality or retail.📌 Key takeaways:A strong employer brand directly improves the quality of applications and reduces turnover.It shapes talent perception and increases employee engagement.Les entreprises qui investissent dans leur image d'employeur réduisent leurs coûts de recrutement tout en attirant des candidats mieux adaptés.2. How can you effectively strengthen your employer brand?To build a strong employer brand, several levers must be activated:✔ An attractive and optimized career site: A well-structured and informative career page is crucial. Include employee testimonials, FAQs about your company culture, and emphasize opportunities for growth. ✔ An active presence on social media: LinkedIn, Instagram, and TikTok have become key platforms for recruitment. One in two candidates checks out a company's social media before applying. ✔ Engaging job descriptions: Write compelling job descriptions that reflect your values and benefits. Use an authentic voice and a clear layout. ✔ Internal ambassadors: Encourage your employees to share their experiences and stories. Genuine content gives confidence to potential candidates.💡 Example:Google and L’Oréal have boosted their attractiveness by adopting an employer branding strategy focused on transparency and authenticity.Google : a mis en avant sa culture de l'innovation et du bien-être des employés à travers des vidéos immersives sur YouTube et des témoignages partagés sur LinkedIn. Ils ont également lancé un programme d'ambassadeurs internes où les employés partagent leur quotidien professionnel via des blogs et des publications sur les réseaux sociaux.L’Oréal: created engaging HR communication by telling inspiring career stories and offering behind-the-scenes glimpses of the company on Instagram and TikTok. They also encouraged employees to share their experiences on Glassdoor and LinkedIn, strengthening their credibility with potential candidates.3. SEO and employer brand: Attracting the right talent via your career siteYour career site is one of the first showcases of your company for candidates. A poorly referenced or too slow site can negatively impact your ability to attract the right profiles.SEO best practices for a successful career site✔ Optimization of job listings with relevant keywords. ✔ Using Google for Jobs to maximize visibility and appear at the top of searches. ✔ Quick loading time to prevent drop-offs (53% of visitors leave a page if it takes more than 3 seconds to load). ✔ Mobile-friendly version, because 60% of applicants apply from their phone.👉 Also to read: SEO Optimization for Job Vacancies: The Complete Guide4. Case Study: How Leonidas Enhanced Its Recruitment with a Strong Employer BrandLeonidas, an iconic Belgian confectionery brand, needed to attract international talent while strengthening its employer image. By collaborating with Jobloom, they have:✔ Increased the number of visitors to their career site to 4,500 per month. ✔ Received 500 qualified resumes monthly. ✔ Optimized their employer brand image in Europe, by improving their storytelling and their presence on social networks.👉 Also to read: Leonidas: Strengthening the Employer Brand and Recruiting Internationally with Jobloom5. Common mistakes that damage your employer brandEven the most attractive companies can make mistakes that hinder their recruitment. Here are the most common ones:🚫 A neglected career site → Lack of updates, outdated visuals, candidate journey that is too long or confusing. An outdated site sends the wrong signal to talent. 🚫 Corporate values that are not very credible → A discourse that is too corporate or too far from internal reality creates a dissonance perceived by candidates. 🚫 An absence of HR storytelling → Candidates want concrete and authentic testimonies. Without human content, it's hard to capture their interest. 🚫 A lack of interaction on social networks → No response to comments, lack of commitment from internal teams: this gives a passive image of your business. 🚫 Unattractive job offers → Ads that are too generic, without highlighting the advantages for the candidate. Poor wording can drastically reduce the number of qualified applications.6. Why will investing in employer branding today have an impact on your recruitment in 2030?Working on your employer brand is a long-term investment. Businesses that start early reap lasting benefits:✔ Better talent retention → A strong employer brand reduces turnover and improves employee engagement. ✔ Increase in the HR Net Promoter Score → Satisfied employees become your best ambassadors and attract new talent. ✔ Reduced recruitment costs → A better reputation means less dependence on expensive job boards and recruitment agencies. ✔ Adapting to the new expectations of candidates → Flexibility, well-being at work and corporate values have become key criteria in choosing an employer.ConclusionBuilding a strong employer brand is now a key strategic asset to attract talent and optimize your recruitments. Investing in transparent communication, optimizing your career site, and relying on internal ambassadors can enhance your appeal and reduce recruitment costs.🚀 Do you need support to strengthen your employer brand and optimize your career site? Contact Jobloom for a free demo!‍